Frequently Asked Questions

What would keep me from being treated?

Our insurance does not allow us to treat anyone who is pregnant or breastfeeding. 

We will not be able to treat you if you have recently waxed, plucked, or threaded prior to your laser hair removal appointment.

Avoid direct sunlight, spray tans, tanning lotions, any artificial pigmentation for a minimum of 2 weeks. 

No photosensitive medications for at least 7 days. 

No Accutane for at least 6 months prior to your treatment.  

Certain treatments will need you to avoid chemical or physical exfoliants in the treatment area for at least 2 weeks

Will I have the same technician at every appointment?

If you prefer to have the same technician at each appointment, we will make every effort to accommodate you throughout your treatments and make this happen.

Do you take walk-ins?

Our technicians stay booked in advance and at times we may be unable to accommodate walk-ins. We will do our best to try and find a way to get you in. 

I am a new client, how early do I need to arrive? 

Please arrive 15 minutes prior to your first appointment to fill out our new client information pack.

What is your cancellation policy?

We have a 24-hour cancellation policy. If you need to reschedule or cancel, please call us 24 hours prior to your appointment to avoid a $25 late cancellation/no-show fee. We will make every effort to get your appointment rescheduled in a timely manner.

What if I am going to be late to my appointment?

 Please call us. If you are 5 minutes late or more to a 15 minute appointment, we will most likely to have reschedule you, although we will make every effort to work you in, please be aware of our late/no show policy above.

Can I bring my children/friend/significant other to my appointment?

Our insurance strictly forbids anyone other than the client being treated to be in the treatment room.

What are your hours?

SUMMER HOURS (June 3-Aug 12)
Monday:          11:00am-5:00pm

Tuesday:         8:00am-7:00pm

Wednesday:    8:00am-7:00pm

Thursday:        8:00pm-7:00pm

Friday:             9:00am-4:00pm

Saturday:         9:00am-4:00pm (2 Saturdays a month)

Sunday:          CLOSED


Do lasers hurt?

Some people are more sensitive than others, but a majority of our clients tolerate the treatments well. If you are more sensitive, we can always give you a break or slow down on the pulses. Our laser machines pulse a blast of super cooled cryogen at the same time that the laser pulses, so the skin tends to get ‘confused’ as to the sensation. We do our very best to make our clients as comfortable as possible.

What lasers do you use?

For Laser Hair Removal services we use Candela lasers that allow us to use either Alex or Yag settings.

How long should I wait between appointments for Laser Hair Removal?

We will typically schedule your treatments for every 4-6 weeks.

Can you treat dark skin?

Yes we can. Our variety of lasers enable us to treat a large variety of skin tones.

Can I be on medication at the time of my service?

It all depends on the photosensitivity of the medication that you are on. Some antibiotics and over-the-counter meds, as well as many acne medications tend to increase your photosensitivity. Please consult your physician to answer any questions you may have concerning your ability to be treated.

Why can’t I tweeze/wax/Nair/pluck between my Laser Hair Removal appointments?

Our lasers “look” for the pigment that is inside the hair follicle. The above practices remove the root and pigment of the hair, so that the laser has nothing to attack. This will result in a less than satisfactory result for you.

What do I need to do before I arrive for my Laser Hair Removal  appointment? 

We require that you discontinue waxing, plucking, or tweezing for 3-4 weeks, shave 1-2 days prior, avoid the sun or self-tanners for 1-2 weeks prior, and check with your physician about any medications that you are unsure of. 

Can I shave before/between my treatments?

Yes, we recommend that you shave as needed between appointments and 1-2 days before your next appointment.

Can I wax or pluck before/between my treatments?

No, please refrain from waxing, plucking, or threading for 3-4 weeks prior to your treatment and in between your treatments.

Will all my hair be gone after 6 treatments Laser Hair Removal? How many treatments will I need?

Our goal is to achieve an 85-95% reduction in hair growth after 6 treatments. Most people should expect to need touchups, but we pride ourselves on keeping our touchup prices extremely competitive for our clients.

Will the hair be gone forever?

Laser hair removal results in permanent hair reduction. Factors such as hormones, pregnancies, etc. can cause the hair to begin regrowth, or possibly “awaken dormant follicles”.

Do you have a Groupon for larger areas (i.e.: legs, etc.)?

Due to the amount of time needed for legs, we do not offer a Groupon for this service. Please feel free to call us or check our pricing page of our website for prices and specials. Our best value for larger areas is our Sedo Select Membership. You can learn more here

Can I be treated during my menstrual cycle?

We understand that a woman’s cycle is a natural part of life and occasionally your treatment schedule might coincide with your menstrual cycle. When wearing a tampon, your treatment can be completed as normal.

What if I decide that I want to add more areas?

Laser Hair Removal is an amazing process that makes life easier, so it is very likely that once you begin the process you will want to add more areas to your treatment program. We will be happy to give you more information about our Sedo Select membership which allows unlimited areas to be treated.

Can I be treated while pregnant or breastfeeding?

The risks of laser hair removal during pregnancy has not been clearly proven or disproven, so for this reason we do not perform Laser Hair Removal on expecting or lactating mothers.